Shipping & Returns
What is the return policy?

Because our body butters are applied directly to the skin, they cannot be resold or restocked once opened or handled. This creates a risk of contamination and compromises product safety. For this reason, all purchases are final sale to protect the integrity and hygiene of our products.
Are any purchases final sale?

Yes. All Nouriti products are considered final sale once purchased.

This ensures product integrity, freshness, and a safe experience for all customers.
When will I get my order?

Nouriti operates on a pre-order model to ensure each batch is freshly crafted.

Here’s how our production cycle works:

  • Pre-orders are open for two weeks (or until sold out).
  • Orders ship on the 15th day of the window. When a batch sells out early, dispatch may occur sooner.
  • Pre-orders reopen again two weeks later, and the cycle continues.

You’ll receive a shipping confirmation with tracking once your order is on the way.
Where are your products manufactured?

All Nouriti products are made in small, fresh batches in the United Kingdom.
How much does shipping cost?

Shipping rates are calculated at checkout based on your location.

Free shipping may be available for orders above a certain threshold, check the banner at the top of our site for current offers.
Holiday Shipping Notice

During the festive season, delivery times may be slightly longer due to increased courier volumes. Our pre-order schedule remains the same, with batches shipping on the 15th day of each window.

For Christmas delivery:

  • UK orders from our first pre-order window (21 Nov – 5 Dec) will arrive before Christmas.
  • UK orders from the second window (5 Dec – 19 Dec) will ship before Christmas, but arrival depends on courier timelines and seasonal delays.
  • International orders placed after early December may arrive after the holiday period.

We recommend placing holiday orders as early as possible. A tracking link will be provided as soon as your order is dispatched.

FAQ's
Why do you use a pre-order system?

Our formulas are crafted fresh in small batches, and a pre-order model ensures you receive products at their highest potency, quality, and freshness.

It also reduces waste and allows us to produce responsibly.
Are your products safe for sensitive skin?

Yes. Nouriti products are intentionally formulated with gentle, skin-supportive ingredients suitable for most sensitive skin types.

If you have known allergies, please review the full ingredient list before purchasing.
Do you offer international shipping?

Yes. Nouriti ships both within the UK and internationally.

Shipping rates and delivery times will vary based on your location, and all options will be shown at checkout.
Can I change my order after placing it?

Yes, you can make changes to your order up until 24 hours before the pre-order window closes.

After that point, your order enters production and can no longer be modified.
How often do products restock?

Products restock every two weeks when the next pre-order window opens.

Join our mailing list for early notice and exclusive access.

More Questions?

hello@nouriti.com

Please allow up to 72 hours for our team to respond to your enquiry